Audio Narrator HOBOKEN, NEW JERSEY, January 31, 2024. Research firm Gartner has published a new case study, “Building Generative Relationships (McGraw Hill and Tricon),” that explores the partnership between educational publisher McGraw Hill and custom software development company Tricon Infotech. “Tricon’s relationship with…
An Experiential Approach to Enterprise Generative AI: A Case Study
Audio Narrator The Problem: A global educational publisher didn’t know where to begin with Generative AI (GenAI). Before it would invest in this new technology, it first needed to move beyond the industry hype and identify concrete use cases. The Solution: Tricon Infotech…
AI’s “Last Mile”: Generative AI as the Next Leap in Digital Transformation
Audio Narrator Large Language Models (LLM) like OpenAI’s ChatGPT are all the rage for good reason: Artificial Intelligence (AI) doesn’t simply deliver incremental or iterative change. AI presents a transformational opportunity. This is the case both for consumer applications and for organizational workflow efficiency…
Bing Chat Enterprise: Generative AI with a proper implementation
Audio Narrator Microsoft has introduced OpenAI’s ChatGPT Large Language Model (LLM) for organizations in the form of Bing Chat Enterprise. The enhanced version is designed for businesses and corporate enterprises that want to harness the power of generative AI in a private,…
Leveraging Large Language Models (LLM) to Unlock Value
Audio Narrator When OpenAI launched ChatGPT v3 in late-2022, it heralded a new paradigm shift in modern computing, one that was seemingly accessible to non-technical users: Responses to plain text requests — written in realistic, personalized language — delivered in a matter of seconds. Seemingly…
Automation Cuts QA Time from Days to Hours: Case Study
Audio Narrator An industry-leading educational software company was hindered by extensive manual testing that added days to each software release and threatened its promised deadlines. Tricon Infotech assembled a team of Quality Assurance (QA) engineers to design and implement an automated…
CI/CD in Practice: A Case Study from the Publishing Industry
Audio Narrator Continuous Integration/Continuous Delivery (CI/CD) is a technique in agile methodology in which teams develop, review, and deploy incremental code changes using a structured manner and extensive automation. This allows engineers to keep software apps up to date with minimal…
Enterprise AI in One Business Day: A case study
Audio Narrator The Client, a Fortune 500 corporation, wanted to utilize OpenAI’s ChatGPT service so its employees and customers could access, analyze, and compile proprietary information using the service’s renowned system of user-friendly, conversational prompts. However, because it was a large, publicly traded…
Three tech trends for publishers in 2023
Audio Narrator Book publishers will never abandon human-written books; it’s their entire reason for being. Although new Artificial Intelligence tools like ChatGPT write impressive text – and probably could even write book-length works – the output is simply content that the engine has…
