Large organizations are accustomed to change, but the current transformation is different in that it’s not about economic shifts, mergers, or new leadership. This time, the change is being driven by Artificial Intelligence (AI), and it’s happening because established leaders know…
Your Chief AI Officer’s Observations & Predictions
Two years after the launch of OpenAI’s ChatGPT and the explosion of Artificial Intelligence in the public awareness, AI continues to revolutionize the business landscape. Here are some key growth areas for enterprise AI, predictions of what to expect in the coming years, and why having the right in-house expert can help you manage your AI-driven transformation. …
AI and the Enterprise Data Revolution
If an organization’s people are its most valuable asset, then the data that it owns may be its second most valuable asset. How a company observes, interprets, and applies data about its customers and its user journeys can be the major differentiator…
The C-Suite Guide to Enterprise Artificial Intelligence Implementation
The ongoing adoption of Artificial Intelligence by large organizations has been unlike any previous technological revolution — from mobile devices to cloud computing to the Internet itself — in that the pressure to integrate AI (and particularly Generative AI) into products…
Every Technology Services Company Says They Put Their Customers First. But What Does That Actually Mean?
I’m a relationship guy, and I’ve benefitted from sitting on both sides of the table: doing business development for services companies and buying many of those same services in my role as a leader in product management. I’ve gained a valuable…
The Importance of Quality Engineering in Software Development
Audio Narrator Tens of thousands of flights canceled, their passengers stranded. Customers unable to access funds locked away in their bank accounts. Television networks knocked off the air. Hospitals brought to a standstill with patients on the operating tables. The recent…
Service Select: A New Model of Software Product Development
Audio Narrator The most successful software product developers employ a consultative approach at every stage of their work, but when companies see product developers as mere rank-and-file team members, they exclude them from this process. This runs counter to the core…
AI’s “Last Mile”: Generative AI as the Next Leap in Digital Transformation
Audio Narrator Large Language Models (LLM) like OpenAI’s ChatGPT are all the rage for good reason: Artificial Intelligence (AI) doesn’t simply deliver incremental or iterative change. AI presents a transformational opportunity. This is the case both for consumer applications and for organizational workflow efficiency…
Bing Chat Enterprise: Generative AI with a proper implementation
Audio Narrator Microsoft has introduced OpenAI’s ChatGPT Large Language Model (LLM) for organizations in the form of Bing Chat Enterprise. The enhanced version is designed for businesses and corporate enterprises that want to harness the power of generative AI in a private,…
Leveraging Large Language Models (LLM) to Unlock Value
Audio Narrator When OpenAI launched ChatGPT v3 in late-2022, it heralded a new paradigm shift in modern computing, one that was seemingly accessible to non-technical users: Responses to plain text requests — written in realistic, personalized language — delivered in a matter of seconds. Seemingly…