Large organizations are accustomed to change, but the current transformation is different in that it’s not about economic shifts, mergers, or new leadership. This time, the change is being driven by Artificial Intelligence (AI), and it’s happening because established leaders know…
AI and the Enterprise Data Revolution
If an organization’s people are its most valuable asset, then the data that it owns may be its second most valuable asset. How a company observes, interprets, and applies data about its customers and its user journeys can be the major differentiator…
From Spreadsheets to Automation and Business Intelligence
A financial industry client needed to replace its inefficient, Excel spreadsheet-based system in order to process loan applications quickly. Tricon Infotech built a new web application that would import third-party spreadsheet submissions, validate the data, and store it in a sophisticated…
Converting Customer Names into Valuable Leads: A Case Study
Audio Narrator A major global producer of events, conferences, trade shows, and virtual gatherings for law, finance, pharma, and more. The Client wanted to help its event Sponsors gain the best possible qualified leads. It sought to build a value enhancement tool…
An Experiential Approach to Enterprise Generative AI: A Case Study
Audio Narrator The Problem: A global educational publisher didn’t know where to begin with Generative AI (GenAI). Before it would invest in this new technology, it first needed to move beyond the industry hype and identify concrete use cases. The Solution: Tricon Infotech…
Bing Chat Enterprise: Generative AI with a proper implementation
Audio Narrator Microsoft has introduced OpenAI’s ChatGPT Large Language Model (LLM) for organizations in the form of Bing Chat Enterprise. The enhanced version is designed for businesses and corporate enterprises that want to harness the power of generative AI in a private,…
Leveraging Large Language Models (LLM) to Unlock Value
Audio Narrator When OpenAI launched ChatGPT v3 in late-2022, it heralded a new paradigm shift in modern computing, one that was seemingly accessible to non-technical users: Responses to plain text requests — written in realistic, personalized language — delivered in a matter of seconds. Seemingly…
CI/CD in Practice: A Case Study from the Publishing Industry
Audio Narrator Continuous Integration/Continuous Delivery (CI/CD) is a technique in agile methodology in which teams develop, review, and deploy incremental code changes using a structured manner and extensive automation. This allows engineers to keep software apps up to date with minimal…
Enterprise AI in One Business Day: A case study
Audio Narrator The Client, a Fortune 500 corporation, wanted to utilize OpenAI’s ChatGPT service so its employees and customers could access, analyze, and compile proprietary information using the service’s renowned system of user-friendly, conversational prompts. However, because it was a large, publicly traded…
eBook publisher data transformation: A case study
Audio Narrator The client, a respected international publisher of scholarly books, was in the midst of a shift from primarily selling print books to instead delivering ebooks to university libraries worldwide. The client was utilizing a third-party Software as a Service…